- Cancellations made within 24 hours of the reservation are nonrefundable.
- Unexpected flight delays are the responsibility of the airline. Should your flight be delayed more than 30 minutes, the scheduled shuttle/sedan for your reservation will have been sent off to complete another scheduled job and your reservation will be listed as a no-show. With that said, we encourage you to contact the courtesy desk for the airline that delayed you and inquire about receiving a travel voucher. At that point, feel free to book a ride home with us and we will be able to get you home.
- We reserve the right to be delayed because of traffic delays and reasons beyond our control.
- Children under 12 accompanied by a paying adult travel FREE.
- Our luggage policy mirrors that of the airlines. Passengers are allowed two checked bags and one carry-on per passenger.
- Sun City Express is not liable for lost, damaged or stolen luggage.
- All pets are required to be in a kennel unless it is noted at the time of the reservation. Customers traveling with service animals are responsible for the care and control of the animal.
- Food and drinks are not allowed in our vehicles (with the exception of bottled water).
- Unannounced flight changes may result in longer than usual wait times at the airport.
- Unannounced Honor Flight arrivals may experience longer than usual wait times at the airport.
(623) 933-9300
info@suncityexpress.com
